The Star, 3 May 2007: Malaysian Tourism Minister Gets First Hand Account From Tourists
Overcharging by taxi drivers and traders, stinking cabs and poor knowledge by unsmiling frontliners have marred Malaysia’s image among Arab tourists.
This feedback from Arab travel agents has left Tourism Minister Datuk Seri Tengku Adnan Tengku Mansor red in the face.
He lamented that taxi drivers, sometimes, could not answer basic questions, like what the weather was like and queries on exchange rates.
“Sometimes, the taxis even stink!” he said, adding that he also received complaints from tour agencies here that the beaches in Penang and Kota Kinabalu were polluted with rubbish and sewage.
Meanwhile, Bernama reported that Malaysia has won an award as this year’s top choice summer holiday destination for United Arab Emirates (UAE) residents. (???!!)
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