Streamyx down for 3 days

Streamyx down in Penang for more than 48 hours

As far as I know Gelugor (my area) and Air Itam area are affected, could be more.
Streamyx technicians are conveniently unavailable as 013 line is also down!

I am now using Celcom Broadband prepaid but the speed is even worse than Streamyx. Maybe it could be due to Celcom nationwide network problem, not sure.
Internet is at a crawling pace here in Penang now.

Received a call from TM support in KL(?) saying they are still working on it. Anybody knows what the problem is?